Terms of Service

Effective date: 1 October 2026 · Last updated: 5 October 2026

These Terms of Service ("Terms") govern access to and use of the PeakDigit platform at app.peakdigit.com and related services (the "Services"), operated by Citrus for General Supplies and Contracting LLC ("PeakDigit", "we", "us"), a limited liability company registered in Egypt (Commercial Register No. 25916, Cairo; Tax Registration 769-564-003; registered address: 1141 Zahraa Madinat Nasr, Apt 2, Nasr City, Cairo, Egypt).

By accessing or using the Services, you agree to these Terms on behalf of yourself and, where applicable, the business you represent (the "Client"). If you do not agree, do not use the Services.

1. The Services

PeakDigit is a business software platform that provides advertising analytics, customer-conversation management, CRM pipeline, attribution and related marketing-operations tooling. Features may evolve over time; we will not materially reduce core functionality during a paid term without notice.

2. Accounts and eligibility

• The Services are for business use only. You must be at least 18 years old and authorized to act for the Client.
• You are responsible for maintaining the confidentiality of account credentials and for all activity under your account.
• Client administrators control which team members may access the Client's workspace and with which roles.

3. Third-party platform integrations

• The Services interoperate with third-party platforms, including Meta (Facebook, Instagram, WhatsApp Business Platform) and TikTok for Business, through their official APIs.
• By connecting an integration, the Client authorizes PeakDigit to access and process the connected data as described in our Privacy Policy, solely to provide the Services to that Client.
• Use of each third-party platform remains subject to that platform's own terms (including the Meta Platform Terms, WhatsApp Business Terms and TikTok Commercial Terms). The Client is responsible for its compliance with those terms, including advertising policies and messaging consent rules.
• We may suspend an integration if required by the third-party platform or to protect the security of the Services.

4. Client data and ownership

• The Client retains all rights in its data (ad data, conversations, leads, documents). We claim no ownership.
• The Client grants us a limited license to host and process its data solely to provide the Services.
• We maintain strict per-Client isolation. One Client's data is never made visible to another Client.
• Upon termination, we delete Client data as described in the Privacy Policy and Data Deletion Instructions.

5. Acceptable use

You agree not to:

• Use the Services for unlawful purposes or in violation of advertising, consumer-protection or data-protection law.
• Send spam or messages without required consent through connected messaging channels.
• Attempt to access another Client's data, probe or disrupt the Services, or reverse-engineer the platform.
• Resell or sublicense the Services without a written agreement with us.

6. Fees

Fees, billing cycles and payment terms are set out in the service agreement or order form between PeakDigit and the Client. Unpaid amounts may result in suspension after reasonable notice.

7. Confidentiality

Each party will protect the other's confidential information with at least reasonable care and use it only to perform under these Terms.

8. Availability and support

We operate the Services with commercially reasonable skill and care and aim for high availability, but the Services are provided "as is" and "as available". Scheduled maintenance and third-party platform outages may affect availability.

9. Disclaimers

To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Analytics, scores and recommendations produced by the platform are decision-support tools; the Client remains responsible for its business decisions, including budget changes and pausing or stopping campaigns.

10. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special or consequential damages, or loss of profits, revenue or data; and (b) our total aggregate liability arising out of or relating to the Services will not exceed the fees paid by the Client to PeakDigit in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Indemnity

The Client will indemnify PeakDigit against third-party claims arising from the Client's content, its use of connected platforms in violation of their terms, or its violation of applicable law.

12. Suspension and termination

• Either party may terminate for material breach not cured within 30 days of written notice.
• We may suspend access immediately where necessary to address security risks, legal requirements or platform-partner obligations.
• Upon termination, the Client may request an export of its data within 30 days, after which deletion timelines in the Privacy Policy apply.

13. Governing law

These Terms are governed by the laws of the Arab Republic of Egypt. Disputes are subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt, unless a signed service agreement states otherwise.

14. Changes

We may update these Terms by posting a revised version on this page with a new "Last updated" date. Material changes will be notified to Clients in advance. Continued use after the effective date constitutes acceptance.

15. Contact

Citrus for General Supplies and Contracting LLC (PeakDigit)
1141 Zahraa Madinat Nasr, Apt 2, Nasr City, Cairo, Egypt
Email: legal@peakdigit.com · support@peakdigit.com